Rating: 4.8 - 14 Reviews

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Chipotle Reviews

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Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Chipotle via phone. Our aim is to assist you in efficiently locating the phone number of Chipotle and address any concerns or inquiries you may have about your Chipotle purchases. We understand that waiting on hold for extended periods to inquire about your order on Chipotle can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Chipotle representative once you've reached them. By following our step-by-step guide for contacting Chipotle customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Chipotle representative assist you more effectively. We also provide guidance on how to ask the Chipotle representative for assistance, as well as how to follow any instructions provided by the Chipotle representative.

With this information, you can reach out to the Chipotle customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Chipotle purchases.

Chipotle Phone Number

Toll-Free Number:

303-595-4000

Current wait: 52 mins (33m avg)

Hours: Mon-Fri 8am-5pm EST

Best time to call: 1:30pm

Customer Service Phone Number:

  • (303) 595-4000

    Web Site Security

  • (239) 458-3944

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What happened: To Whom this may concern,**As a pregnant woman, chipotle has consistently been a crave of mine. Sadly, today, I ordered a veggie bowl online and once I opened the bowl the portions were extremely small and messy. (I have photos to provide). After picking through the food, I noticed that there was also steak in my, supposed to be veggie bowl. I have not eaten meat in years, and me taking a bite would have caused many issues. I am very upset and I want better from this location. (* Wade Road, Lathom NY).

What happened: Hello my name is Kha’lil Caldwell , my store number is **** and my employee number is *******. I was emailing due to being subjected to wrongful termination for the second time ! Apparently I have been terminated from my store for having a friend ship outside of work with a crew member and according to the handbook that isn’t allowed. However, I stated to my Gm and field leader that I have known the crew member for ** years and that her brother is one of my brothers closest friends and considered family. I had nothing to do with her getting hired nor did I hide my friendship with her in the beginning. So for chipotle to hire someone that I knew before hand and to fire me on that bases is wrong and unlawful. I’ve never been complained about in terms of my work ethic, professionalism, etc. I may also add when the Two former APs were getting investigated and were told they were having relations with crew members their punishment was they got to run their own store. That’s very biased and not only that it’s also unlawful. I have been talking to my attorney and he has informed me i am in right to sue for wrongful termination, however I just want my job back and too work at a different store. I understand lawful endeavors expand a lot of time and If possible I like to avoid that. My suspension cause me to miss many days in which I were told I would be compensated for, yet I received no altercation to my hours what so ever. I just wish to be compensated and getting my job back. If immediate action is not taken I will continue on with the claim in court. Thank you!**Please contact me at *****@***.com*Or ***-***-****.

What happened: Good afternoon today at *:** the chipotle outside of Kop *** w DeKalb I had a interview today with the Manger Jess this my second time this happened to me with her I don’t know why I’m just confused as anything when I do a interview I give it my all I was explaining to her I have experience with Chipotle the one in blue bell she ask me questions so on she ask me can I work every day I say Friday & sat are no good for me to work and I know they are mandatory I ask was it ok she says “ I don’t know & has a rude tone saying night shift full and she ask me before anything I said I can work *- close while the interview was still goin on I was getting uncomfortable she was steering me deadly in my eye there was no engagement i then told her I’m uncomfortable the way she was steering at me im smiling and everything I was excited because I was exited to work there again overall the interview process was weird never had one like this this is Jess second time doin this to me I did a interview before I got into the one at blue bell

What happened: I placed an order last night at Chipolte Lynnfield MA. I ordered a couple of burritos, chips and salsa and a bottle of Coke. I also had it delivered. When the order came it was all wrong. There were two bowls with beans, rice, beef and other ingredients. Not what I ordered!

What happened: I placed an online order with Chipolte, *** Oscar Robinson Blvd, Indianaolis, IN ***** (BR*-GA*) ********* and placed in the delivery comments that I did not want delivery until *pm. Card was charged for the purchase and I received a text saying estimated arrival would be **:**am. I've called store ** times and can not get through to live person. I've contacted online support Pepper about issue but get general responses not relative to issue.**I contacted doordash delivery person assisgned to order, who said she noted it was a *pm delivery. However, immediately afterwards I get a text stating my order was cancelled, but store failed to refund money. I was ordering for a couple fo staff members in our organizatio so it was actually one of the staff that placed his card on the order. I think it's horrible that I can't get staff to answer my quesiton

What happened: Didn’t get my free entree from the “Free Pointer promotion” it said it would be rewarded via email and it never came through.

What happened: I go to Chipotle every day and the one on **** E Broad street in Columbus Ohio is always closed or only taking online orders. Something needs to be done or just shut it down. Me and * other customers are waiting to go in and place our orders, door dash is here. This is unacceptable.

QA

How to contact Chipotle by phone?

To contact the Chipotle customer service by phone, you can follow these steps:

  • Look up the phone number of the Chipotle customer service. The phone number is listed on chipotle.com. Or check out the Chipotle phone number page on WorthEPenny.

  • Dial the Chipotle phone number 303-595-4000.

    Hours: Mon-Fri 8am-5pm EST

    Best time to call: 1:30pm

  • Wait for an answer: Once the call is connected, wait for a Chipotle representative to answer on the other end.

    Average wait time: 33m

  • Identify yourself and state your reason for calling the Chipotle representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Chipotle to help them assist you.

  • Ask for assistance: Ask the Chipotle representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Chipotle needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Chipotle representative: After you have received the assistance you need, thank the Chipotle representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Chipotle, you can follow these steps:

  • Dial the Chipotle customer service phone number 303-595-4000, which can be found on the Chipotle website or in your order confirmation email form Chipotle. Or check out the Chipotle phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Chipotle. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Chipotle representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Chipotle representative.

  • If the system still doesn’t connect you to a Chipotle representative, stay on the line without pressing any keys. Chipotle will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Chipotle.

  • Once you reach a live person, explain your issue and provide any relevant information about your Chipotle order. The Chipotle representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Chipotle website. This may allow you to connect with a Chipotle representative more quickly and efficiently than calling.

QA

Any tips for calling Chipotle customer service?

When calling Chipotle customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Chipotle account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Chipotle representative without any disruptions or background noise.

  • Be polite and respectful to the Chipotle representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Chipotle.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Chipotle representative address your concern.

  • If the initial Chipotle representative is unable to resolve your issue, politely ask to speak with a supervisor from Chipotle or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Chipotle representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Chipotle after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Chipotle customer service.

QA

What can I do If I am unhappy with my call to Chipotle?

If you are unhappy with your call to Chipotle customer service, there are several options you can try:

  • Call again: Try calling Chipotle customer service again and speak to a different Chipotle representative. Sometimes a different Chipotle representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Chipotle representative, you can ask to speak with a supervisor from Chipotle or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Chipotle may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Chipotle customer service through other channels, such as email or chat. You can also explore the Chipotle Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Chipotle service, you may want to consider other options such as returning the product you bought on Chipotle or filing a complaint with a consumer protection agency.

QA

How do I contact Chipotle via live chat?

No, Chipotle hasn’t provided any live chat service currently. While live chat support is not currently available, Chipotle offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Chipotle customer service by phone, email, or social media. Phone support is available during Mon-Fri 8am-5pm EST, and customers can expect a prompt response from a Chipotle representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Chipotle.

QA

How to contact Chipotle via social media?

You can contact Chipotle via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Chipotle via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Chipotle official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Chipotle, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Chipotle. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Chipotle social media team.

Please note that the social media accounts of Chipotle are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Chipotle for certain issues. For urgent or complex issues, it's recommended to contact Chipotle customer service via phone or chat for more personalized assistance.

QA

Does Chipotle have an email? How to contact Chipotle customer service by email?

Yes, to contact the Chipotle customer support by email, follow these steps:

  • Go to chipotle.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Chipotle and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Chipotle order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Chipotle order number or username.

  • Once you have completed the email, click send. You should receive a response from the Chipotle customer support team within a few business days.

QA

What is WorthEPenny's relationship to Chipotle?

To put it simply, WorthEPenny is an independent third-party website that is not related to Chipotle. WorthEPenny provides free tools and resources to assist customers in reaching Chipotle customer service more efficiently, such as the Chipotle phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Chipotle, as well as forums where Chipotle customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Chipotle, it is not associated with or endorsed by Chipotle.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Chipotle official app or the Chipotle company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Chipotle trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Chipotle. All references by WorthEPenny to third-party trademarks like Chipotle are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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